PRIVACY POLICY
Last update: March 30, 2025
At Charm's Active, we are committed to protect your privacy and ensure that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, www.charmsactive.com.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
When you use the Site, we may collect personal information such as your name, email address, phone number, mailing address, and payment information (if applicable) when you place an order or subscribe to our newsletter.
Non-Personal Information
We may also collect non-personal information, including but not limited to your IP address, browser type, device information, and usage data to improve the functionality and user experience of the Site.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to track activity on the Site and to store certain information. Cookies are small files that are placed on your device to enhance your browsing experience. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services.
- To process orders and send related information (e.g., order confirmations and shipping updates).
- To personalize and improve the user experience on the Site.
- To communicate with you, including responding to your inquiries, sending newsletters, and providing marketing materials (with your consent).
- To monitor and analyze the use of the Site to improve its functionality and performance.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating the Site, conducting business, and fulfilling orders (e.g., payment processors, shipping carriers). These service providers are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to a valid request by a legal authority (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information, including:
- Access: You can request to access the personal information we hold about you.
- Correction: You can request to correct or update your personal information if it is inaccurate.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
If you would like to exercise any of these rights, please contact us at charmsactive@gmail.com.
6. Third-Party Links
Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: charmsactive@gmail.com